Demo
Watch the support workflow in three steps.
Ingest support knowledge, answer repetitive questions, and push sensitive requests into escalation or approval instead of blind automation.
Knowledge inputs
Customer request
Sensitive path
Live timeline
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1. Ingest docs
Knowledge indexedUpload a PDF, ingest a help URL, or sync docs so the assistant answers from your real support knowledge.
2. Answer the customer
Customer answeredHandle repetitive tickets like login help and common support questions with source-backed responses.
3. Escalate or require approval
Human review triggeredRoute low-confidence or sensitive actions like refunds and account changes into a human review path.
What buyers should notice
The product is not framed as unrestricted autonomy. It is a support workflow with document grounding, approval paths, audit visibility, and a clean handoff when a human should take over.
See the full product flow, then try it yourself.
Upload docs, test the widget, and route high-risk cases through your own approval and escalation rules.