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Demo

Watch the support workflow in three steps.

Ingest support knowledge, answer repetitive questions, and push sensitive requests into escalation or approval instead of blind automation.

support-ai-demo · fallback walkthrough

Knowledge inputs

product-guide.pdf
help-center.example.com
billing-faq.txt

Customer request

Customer: I need help logging in.
AI: Password reset available from approved workflow.

Sensitive path

Refund requested
Approval required before action

Live timeline

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1. Ingest docs

Knowledge indexed

Upload a PDF, ingest a help URL, or sync docs so the assistant answers from your real support knowledge.

2. Answer the customer

Customer answered

Handle repetitive tickets like login help and common support questions with source-backed responses.

3. Escalate or require approval

Human review triggered

Route low-confidence or sensitive actions like refunds and account changes into a human review path.

What buyers should notice

The product is not framed as unrestricted autonomy. It is a support workflow with document grounding, approval paths, audit visibility, and a clean handoff when a human should take over.

See the full product flow, then try it yourself.

Upload docs, test the widget, and route high-risk cases through your own approval and escalation rules.